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Have you tried these?

The Department of Health compiles comprehensive information on aged care in Australia, which are available through GEN in the documents below. These documents may contain the key figures or data sets you are looking for:


GEN provides a range of authoritative information and statistics that are accessible to a range of users, from students through to service providers, researchers and data modellers. Information is available across a range of topics providing insights into the people receiving aged care, assessments (of care needs), episodes of care, services and providers, and system capacity (places).

More complicated analysis, such as consumer and provider ratios, market vacancies, population projections, and linked data, are also available. 

You can learn more about GEN on our about page or on our frequently asked questions page.

Places to start

If you are not sure what you are looking for, but would like to explore the information GEN has to offer, you can investigate the pathways below:

External resources

If you can't find the right information on GEN, these sites may provide what you are looking for:

My Aged Care: My Aged Care is the Australian Government's starting point on your aged care journey. Through this site you can find and access the government-funded services you need.

AIHW Older Australians: This online report provides an overview of the diverse and growing population of older Australians through a range of topics. These outline older peoples' demographic characteristics, health, status, and service use.

Royal Commission into Aged Care Quality and Safety: The Royal Commission into Aged Care Quality and Safety commenced operation on 1 January 2019. Its role is to protect and enhance the safety, health, well-being and quality of life of people in aged care. This site provides up-to-date information about the Commission.

Department of Health and Aged Care: The Department of Health and Aged Care oversees the running of Australia's health care system, including aged care services. The Department of Health and Aged Care website includes information and resources relating to:


Contact us or submit a data request

If you still can't find what you are looking for, or if you have a question for us, you can contact us here.

Alternatively, the Australian Institute of Health and Welfare (AIHW) offers a customised data request service for access to statistics that are not available in published reports, tables, dynamic data displays or data cubes.

This service enables you to request data tables at new and different levels of disaggregation using different or derived data items. Use the web form on the AIHW website to make your request. Note that customised data requests are generally free but in rare situations, such as exceptionally large or complex requests, charges may be discussed.

Click here to request customised data